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Sprint 28 [Platinum]

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Sprint 28 [Platinum]

Date

Feb 22, 2022

Team

TAP Product Line

Participants

@Brad Fernandes (Unlicensed)  @Liz Enright @Chanel Zheng@Abraham Thomas Karimpanal @Swathi Inapakolla @Yeng Sembrano @satparkash.kaushik @AlainGasquet@Manpreet Sidhu@Monica Kluegel@Anita Secerov@The Ho Trang@Sayuri Rimal

Apologies

@Adriana Sung @apirami.kumaradevan

Overview

Sprint 28 was the second sprint for the year.

  • Limited capacity on the Product Line due to staff leave (e.g. Gift Processing team focused on BAU)

  • SITS production issue took priority

  • New CSM - Sayuri onboarded

 

Sprint 28 achievement are listed as -

  • Enhancements to the SITS- Jarvis integration

    • Replaced foreign comma with valid English comma reducing SITS errors

    • Address Line 4 is mapped to City in Jarvis

    • Fixed errors on False foreign address

    • Map emails with preferred index = 'Y'

  • SITS production issue where SITS sends non Alumni, Non Graduand details - Testing in progress

  • Deployed F-Secure to comply with ICT Cyber Security -

    • File protection

    • Malicious URL protection

  • Email to Case deployed -

    • Alumni and Supporter census

    • Global Campaign and Volunteer request

  • New Dashboard created to monitor and manage cases - Emails can be tagged with user sentiment

  • Opportunity to Gift (Ready for deployment) -

    • Regression Testing complete

    • Ready deploy to Prod

    • User Guide created and ready for release

    • Demo in the TAP meeting - 28/02/2022

    • Brief Directors - Peta M + Vicki Sloan + Flora Grant

  • Created dashboard for Alumni census -

    • Volunteer dashboard -

      • Contact without Volunteer position

      • Contact with Volunteer position

    • Community Giving dashboard

      • Donor Retention and Attrition Rate

  • Deploy Notable Alumni to Prod

  • Bank, Drawer, BSB data extract from Advance for migration to Prod

  • Data upload completed for Seymour centre (December' 21)

  • Data clean up of Address data - Mailing Address Status of A have blank addresses - 87,118 records

  • XComment - Data conversion - Of 91,988 records, 91,383 records have been updated in Jarvis

  • Alternate channel data clean up analysis

  • Data import wizard - user guide created for TAP users

  • Add comment for Contacts who are 'Do not contact' due to being Remove by Request

Statistics at the end of Sprint

 

Retrospective

Conducted using IdeaBoardz to collaborate and gather feedback. Participants were given an opportunity to vote on the feedback for discussion.

What went well?

Point

Votes

Fast deployment of 'Email to Case' to unlock early business benefits

3

Everyone who jumped in to work on the census - great teamwork!

3

Identification of the root cause and troubleshooting the SITS integration issue

1

Co-ordination of the Regression testing and the Opportunity to Gift

1

User testing

0

What can be improved?

Point

Votes

Fully established test cases that have clear instructions for users especially what permissions they need

1

Better documentation of projects (so we have a clearer history of what has happened and where it's at) - perhaps in a more central location

0

Action Items

Point

Votes

Create a test suite for future testing

0

 

 

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