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Sprint 27 [Ouch]
- Brad Fernandes (Unlicensed)
Date | Jan 31, 2022 |
|---|---|
Team | TAP Product Line |
Participants | @Brad Fernandes (Unlicensed) @Liz Enright @Chanel Zheng@Abraham Thomas Karimpanal @Swathi Inapakolla @Yeng Sembrano @satparkash.kaushik @apirami.kumaradevan@AlainGasquet@Manpreet Sidhu |
Apologies | @Monica Kluegel@Adriana Sung@The Ho Trang @Sayuri Rimal @Anita Secerov |
Overview
Sprint 27 was the first sprint for the year.
Limited capacity on the Product Line due to staff leave
Gift Processing team was focused on closing batches for last FY
Anshu left the team and the other DRS team was focused on the handover
New CSM - Sayuri onboarded
Sprint 27 achievement are listed as -
Log4j vulnerability
New version of Aperture DS installed to overcome Cyber Security risks
Migration from CrowdFunding pages from ScaleFunder to iModules complete
Service Desk launched for TAP within Jarvis
Log new requests (e.g. Data extracts) which creates a Case in Jarvis
Users can view Knowledge articles - Move away from Teams
Migrated existing Jira Service Portal open tickets to Service Desk
Chat function available
No SAM (Mail) → New handling flow - In Progress
Driven my McTAP and need to keep ASR in the loop
Only ‘Graduants’ with an international address will be excluded
Contact mailing country = Not Australia
Campaign Member captures the history
@Swathi Inapakolla - Update flow to activate/ deactivate (rather than Delete)
Install and testing of F-Secure to improve Cyber Security on Jarvis - In Progress
Scans include malicious URL, Emails, Attachments (Files)
Includes Activities, Chatter Post, etc.
User is notified if any harmful content is uploaded to Jarvis
Enhancements to the SITS- Jarvis integration
Replaced foreign comma with valid English comma reducing SITS errors
Address Line 4 is mapped to City in Jarvis
Fixed errors on False foreign address
Fixed duplicate accounts - approx. 4000 accounts
Enhancement to Data integrity
Contact - Special Category -
Does not apply to Donors to a specific area (Save Sight institute)
Applies for new campaigns from 2008
Alert will be created on the Contact
Census and KPI reviews
Data cleansing using Aperture DS in preparation for Census
Clean-up existing Dashboards for 2022.
Statistics at the end of Sprint
Retrospective
Conducted using IdeaBoardz to collaborate and gather feedback. Participants were given an opportunity to vote on the feedback for discussion.
What went well? | |
Point | Votes |
LOVE THE NEW SERVICE PORTAL! | 1 |
Changes to team structure - Handover from Anshu to DRS team. New CSM - Sayuri onboarded | 1 |
Teams reacts quickly to fix Production issues and minimise disruptions | 0 |
Communication between the teams going on well | 0 |
Right balance between BAU and product line tickets | 0 |
got a good insight of systems while troubleshooting the prod issue. | 0 |
What can be improved? | |
Point | Votes |
Keep no stand-ups on Fridays :D | 2 |
Use Stand-ups to communication when tickets are blocked [Only if the ticket impacts most people] | 0 |
Should we re-introduce a stand-up on Friday morning? [NO] | 0 |
Still need better Sprint planning on no. of tickets and prioritisation of tickets | 0 |
Communication about tickets outside of sprint ceremmonies. There's a lot of in depth conversation about tickets that could be done independe | 0 |
Task prioritization could have been done at the beginning of the sprint. There were also some additional tasks in the middle of sprint. | 0 |
Action Items | |
Point | Votes |
Use Backlog Refinement to prioritise Sprint tickets inline with the Technology roadmap. | 0 |
