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Object: AQB__EngagementScoringRule__c
Fields
Name | Label | Type | Description |
---|---|---|---|
Id | Record ID | ID |
|
OwnerId | Owner ID | LOOKUP |
|
IsDeleted | Deleted | CHECKBOX |
|
Name | Engagement Scoring Rule Name | TEXT(80) |
|
CreatedDate | Created Date | DATETIME |
|
CreatedById | Created By ID | LOOKUP |
|
LastModifiedDate | Last Modified Date | DATETIME |
|
LastModifiedById | Last Modified By ID | LOOKUP |
|
SystemModstamp | System Modstamp | DATETIME |
|
AQB__Active__c | Active | CHECKBOX | Dictates whether the rule is active or inactive. |
AQB__Category__c | Category | PICKLIST | Categories for engagement distinction as defined by CASE. |
AQB__Description__c | Description | TEXT AREA (LONG)(1000) | Used to describe the engagement scoring rule as needed. |
AQB__Object__c | Object | PICKLIST | The object selected in this field will dictate the fields that can be used when selecting filter criteria for the rule. |
AQB__OwnerUnit__c | Owner Unit | PICKLIST | Designates the Unit of the User that created this record. This field is intended for use in creating Sharing Rules for the purpose of controlling access to the record. |
AQB__Rule__c | Rule | TEXT AREA (LONG)(2000) | Holds the filter criteria for the rule |
AQB__Score__c | Score | NUMBER(4,0) | Value associated with the defined rule |
Triggers
Name | Label |
---|---|
EngagementScoringRule | AQB.EngagementScoringRule |
Fields Details
Name | Id |
Label | Record ID |
Type | ID |
Required | Yes |
Name | OwnerId |
Label | Owner ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | IsDeleted |
Label | Deleted |
Type | CHECKBOX |
Required | Yes |
Default value | false |
Name | Name |
Label | Engagement Scoring Rule Name |
Type | TEXT(80) |
Name | CreatedDate |
Label | Created Date |
Type | DATETIME |
Required | Yes |
Name | CreatedById |
Label | Created By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | LastModifiedDate |
Label | Last Modified Date |
Type | DATETIME |
Required | Yes |
Name | LastModifiedById |
Label | Last Modified By ID |
Type | LOOKUP |
Foreign key | Yes |
Required | Yes |
Name | SystemModstamp |
Label | System Modstamp |
Type | DATETIME |
Required | Yes |
Name | AQB__Active__c |
Label | Active |
Type | CHECKBOX |
Required | Yes |
Help Text | If the active box is not checked the rule will not run. |
Default value | true |
Description | Dictates whether the rule is active or inactive. |
Name | AQB__Category__c |
Label | Category |
Type | PICKLIST |
Required | Yes |
Help Text | Select the category for the score to be held in. |
Picklist values | Communications |
Description | Categories for engagement distinction as defined by CASE. |
Name | AQB__Description__c |
Label | Description |
Type | TEXT AREA (LONG)(1000) |
Description | Used to describe the engagement scoring rule as needed. |
Name | AQB__Object__c |
Label | Object |
Type | PICKLIST |
Required | Yes |
Help Text | Used to select the object in which the rule will be based on. |
Picklist values | AQB__Accolade__c |
Description | The object selected in this field will dictate the fields that can be used when selecting filter criteria for the rule. |
Name | AQB__OwnerUnit__c |
Label | Owner Unit |
Type | PICKLIST |
Help Text | Designates the Unit of the User that created this record. This field is intended for use in creating Sharing Rules for the purpose of controlling access to the record. |
Picklist values | Advancement Services |
Description | Designates the Unit of the User that created this record. This field is intended for use in creating Sharing Rules for the purpose of controlling access to the record. |
Name | AQB__Rule__c |
Label | Rule |
Type | TEXT AREA (LONG)(2000) |
Help Text | The "test rule" button will display a sample of records meeting the set criteral in the rule field. It will include record IDs for the object selected in the "Object" field. |
Description | Holds the filter criteria for the rule |
Name | AQB__Score__c |
Label | Score |
Type | NUMBER(4,0) |
Required | Yes |
Help Text | If users edit the score value within a rule to be lower than a previous score value, a reset batch will need to be ran for the new score value to be reflected. |
Description | Value associated with the defined rule |