Approval
Approved | Comments |
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Reviewed | Comments |
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Based on my conversation with jessica.wood contact receives a soft credit in different ways: 1- They are like fundraisers they ask their friends to donate. They are not considered as donor in this case. 2- They work for a company and their company donate money. They are not considered as donors. 3- They have a found and they donate through their fund and use the receipt for tax purposes etc, in such a cases as they are the main decision maker they are considered as donor. to help ASR team to review these records, we can provide the list of the accounts and their types that originating gift comes from. for example for most of households, the related contacts are not donors. | |
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Household Accounts Contacts:
Household Contact awarded with Legal Credit Amount is a Donor (regardless if funds not received, caveat: AQ has issues with GRC for voided written off gifts which still shows legal credit)
Household Contact whose Account is awarded a soft credit is a Donor
Household Contact with NO legal credit and whose Account does NOT have any soft credit is NOT a Donor
Corporate Accounts Contacts:
Organisation Contact awarded with Legal Credit Amount is a/NOT a Donor? - why contacts would be directly linked to an Organisation instead of their household account? Contact should only be directly linked to an organisation if they don’t have their household account (TBC).
Example:
Legal Credit has been given to a duplicate contact record which is linked to the organization instead of the one that is linked to household
Some sample contacts to check out of 608 records
AQB__DonorAccount__r.Name | AQB__ContactId__c | AQB__ContactId__r.Name |
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R J & L M McKenzie Pty Limited | 0038v0000016zU0AAI | R J McKenzie |
Estate of the Late Ellie Grace Smith | 0034a000007DK8DAAW | Ellie Grace Smith |
iNova Pharmaceuticals (Aust) Pty Ltd | 0034a000007if6NAAQ | Sir/ Madam14010 |
Estate of the Late Kathleen Joan Laurence | 0034a000007EGHhAAO | Kathleen Joan Laurence |
Estate of the late Arthur Ronald Brown | 0034a000007E7RZAA0 | Arthur Ronald Brown |
Miss Shirley Joan Atkinson | 0034a000007EeLgAAK | Shirley Joan Atkinson |
Mr Francis Lord | 0034a000007G5UvAAK | Gertrude Angel-Lord |
Estate Of The Late David Harold Tribe | 0034a000007EMaiAAG | David Harold Tribe |
Mr David H Tribe | 0034a000007EMaiAAG | David Harold Tribe |
Jilin Holdings Pty Ltd | 0038v0000016rRjAAI | Louise Diamond |
Jilin Holdings Pty Ltd | 0038v0000016rReAAI | Michael Diamond AM MBE |
Estate of the late Francis William Tunney | 0034a000007EGp3AAG | Frank W Tunney |
Organisation Contact with Soft Credit on their Account. Wouldn’t it make more sense if we only allow Soft Credit to Household accounts to cascade the credit to an individual? What would be a scenario where we would be needed to Soft Credit an Organization?
scenarios:
matching gift:
org that matched the gift should not get "credit"
the employee who made the gift should get the "credit" for the donation and the matched gift.
Clean Up Activities TAP-211
Household Contacts with legal credit should be Donors (i found 20 records to investigate/clean)
Household Contacts without legal credit
if it has a soft credit it should be donor (i found 3 records to investigate/clean)
else it should NOT be donor (i found 3,757 records to investigate/clean)
Organisation Contacts with legal credit