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Dashboard / Object

Rule Number

Rule Name

Business Logic

Business Rule / How to fix

Responsible

Freq

Jarvis Report Link

Cause

Outstanding issues / Next Steps

Contacts and Accounts - DQ

DQ_01_001

Contactable Alumni Report

Principle Report: ALUMNI (make sure Alumni numbers are correct) - DECEASED - DO NOT CONTACT - LOST (phone + email + address isnull) - BAD DATA (phone + email + address is bad)= CONTACTABLE ALUMNI

  • Make sure Alumni numbers reconcile

  • Make sure Deceased are processed

  • Make sure that DNC are correct

  • Fix Email / Telephone / Address Data Quality

N/A - Report Only: All Data Quality updates that we do will impact on the Contactable Alumni

Ad-Hoc

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KIfiEAG/view

N/A

N/A

Contacts and Accounts - DQ

DQ_01_002

SITS Integration Errors

Integration Errors: SITS

Pat Dennis

Daily

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KGXOEA4/view

SITS Integration

SITS-Jarvis Integration BAU Production Defects

Contacts and Accounts - DQ

DQ_01_003

SWIFT Integration Errors

Integration Errors: SWIFT

View file
nameSwift to Jarvis Integration Process 2021_revised_30112021.pdf

Binila Russel

Daily

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KKyoEAG/view

SWIFT Integration

SWIFT-Jarvis Integration BAU Production Defects

Contacts and Accounts - DQ

DQ_01_004

USYD Duplicate Accounts

Accounts: Duplicates

  1. False Positives: Review entries and mark as “Checked or Verified”

  2. True Duplicates, action as per steps below:

View file
nameGuide - Join, Separate, Decease, Merge (3).pdf

GA Team

Weekly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KQ0aEAG/view

Duplicate Accounts seems to be created by Gift Admin team when they create a new donor -

Contacts and Accounts - DQ

DQ_01_005

Missing Account Types

Accounts: Missing Account Types

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Type

Manpreet Sidhu

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2RlEAK/view

User Error: Manual Account Creation

None - Data Steward Regular Processing

Contacts and Accounts - DQ

DQ_01_006

Households without a Primary/Sec contact

Accounts: (Household) account does not have a Primary or Secondary Contact assigned error:

All Household accounts needs to have a Primary / Secondary contact attached to it - (Not needed for Business Accounts) - refer to business team to fix.

Miranda Adams

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2ThEAK/view

User Error: Manual Account Creation

None - Data Steward Regular Processing

Contacts and Accounts - DQ

DQ_01_007

USyd Duplicate Contacts

Accounts: Duplicates

  1. False Positives: Review entries and mark as “Checked or Verified”

  2. True Duplicates, action as per steps below:

View file
nameGuide - Join, Separate, Decease, Merge (3).pdf

GA Team

Weekly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KQ0fEAG/view

Duplicate Accounts seems to be created by Gift Admin team when they create a new donor -

  •  Action Duplicate Contacts - i.e. load to cases and mark actioned, Binila Russel

Contacts and Accounts - DQ

DQ_01_008

Contacts where Primary Contact Type is NULL

Contact Type: Where Contact Type isnull

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Contact-Type

Manpreet Sidhu

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2k4EAC/view

User Error

None - Data Steward Regular Processing

Contacts and Accounts - DQ

DQ_01_009

Contacts who donated and not Donor

Contact Type: Should be Donor as Primary or Secondary Contact Type

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Contact-Type

GA Team

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K6WkEAK/view

User Error

  •  Who does Contact Type Update for Donor related Contact Types? , albie.roets ,

Contacts and Accounts - DQ

DQ_01_010

Contact with Grad Year but not Alumni

Contact Type: Should it be Alumni - Contact with Grad Year but not Alumni

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Contact-Type

Manpreet Sidhu

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2jaEAC/view

User Error

None - Data Steward Regular Processing

Contacts and Accounts - DQ

DQ_01_011

Age <18

DOB: Check DOB

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Primary-Contact

Manpreet Sidhu

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2jzEAC/view

User Error

None - Data Steward Regular Processing

Contacts and Accounts - DQ

DQ_01_012

Age >= 105 (Deceased?)

Deceased Contacts: Presumed Deceased at 105 - needs to be marked "Do Not Contact" + Deceased in the System

View file
nameDeceasing Contacts (3).docx

GA Team

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2juEAC/view

Non Processing of death data

  •  Raise Deceased Jira Tickets, albie.roets ,
  •  Load the “Age >= 105 (Deceased?)” up into cases, Binila Russel ,

Contacts and Accounts - DQ

DQ_01_013

Non Deceased Contacts with Death Data(i)

Deceased Contacts: Non Deceased Contacts with Death Data with Student Id (Interfaced from SITS)

View file
nameDeceasing Contacts (3).docx

GA Team

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KNPEEA4/view

Non Processing of death data

  •  Raise Deceased Jira Tickets, albie.roets ,
  •  Load the “Non Deceased Contacts with Death Data(i)” up into cases, Binila Russel ,

Contacts and Accounts - DQ

DQ_01_014

Living Contact Attached to an Estate

Deceased Contacts: List of Living Contact Attached to an Estate (Not the Executor/Solicitor)

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Primary-Contact

GA Team

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2jkEAC/view

Non Processing of death data

  •  Map the Deceased process from a BI & Reporting Team Perspective. albie.roets ,

Mailing Addresses - DQ

DQ_02_001

Alumni w @uni.sydney.edu.au email

Email DQ: Once a student graduates and becomes and Alumni Student Admin disables email account.

Binila Russel

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9u0EAC/view

  • SITS Integration

  • Normal movement of Students

None - Data Steward Regular Processing

Mailing Addresses - DQ

DQ_02_002

Email entered into the wrong field

Email DQ: Email entered into the wrong field - Non Editable field

Email is a vlookup field based on the Email Preference that pulls the value from one of the 4x fields.

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Email

  1. Copy the email value (cntrl c)

  2. Paste it into the Personal Email field (cntrl v)

  3. Email Preference = Personal e-mail

  4. Press save

Binila Russel

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K5sfEAC/view

  • iMods integration

  •  Investigate Email integration errors - iMods integration (Email populated into a non-editable field), Sidra Zafar ,
  •  Fix iMods Email integration error, Sidra Zafar ,

Mailing Addresses - DQ

DQ_02_003

Blank Email Preference

Email preference field needs to be populated to allow for email calculated email value (in the field below) to be appropriately populated.

Attached is a list of the correct Email preferences that needs to be uploaded into Jarvis. (Based on which field the email value were found in)

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Email

  • Determine which field the email is coming from (email is a vlookup field based on the 4x email fields in the below area).

    Then populate email preference based on where the email is found.

    (Drop down box with 4x values:

    • Personal Email

    • Business Email

    • School Email

    • Other Email

Binila Russel

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K5TkEAK/view

  • iMods integration

  •  Investigate Email Preference integration errors - iMods integration (Not Populated), Sidra Zafar ,
  •  Fix iMods Email Preference integration errors, Sidra Zafar ,

Mailing Addresses - DQ

DQ_02_004

Email_Typos

Email addresses with typo’s in them, i.e:

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Email

Binila Russel

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K6FAEA0/view

  • Source data from SITS

  • Source Data from SWIFT

  • User Error

None - Data Steward Regular Processing

Mailing Addresses - DQ

DQ_02_005

Bounced e-mail addresses

Reporting Only: All active email addresses on the contact page to analyse bounced emails

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Email

View file
nameBounced_Email_Process_20221207 (2).docx

Binila Russel

Monthly

https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KPH0EAO/view

Natural Attrition

None - Data Steward Regular Processing

Mailing Addresses - DQ

Telephone Preference

Business Rule:

  • Jira Legacy
    serverSystem JIRA
    serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
    keyTAP-860

  • Phone preference be defaulted to “Mobile” (because iMod leads are coming in with Mobile numbers)

  • Email preference defaulted to “Personal Email”.

Binila Russel

Monthly

iMods integration

  •  Investigate Telephone integration errors - iMods integration (Telephone populated Account Field), Sidra Zafar ,
  •  Fix iMods Telephone details integration errors, Sidra Zafar ,

Mailing Addresses - DQ

DQ_02_006

Blank Contact Mailing Address Type

Address DQ: Blank Contact Mailing Address Type (Business Rule: Default to 'Home Address' for Household and 'Business Address' for Organisations)

https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Address-Type

  • Jira Legacy
    serverSystem JIRA
    serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
    keyAVE-187

  • Jira Legacy
    serverSystem JIRA
    serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
    keyTAP-1355
    - See ticket for development and final values

  • Permanent address = Home Address;

  • Business address = Business Address;

  • SITS Address = Sydney Student Contact Address

  • Internal USYD Address

  • PO Boxes = Postal Address

Rules:

  • Default to Home Address for Household and

  • Business Address for Organisations

    Rules:

    • Home Address = Default for Household Contacts (Merge “Home” + “Home Address - Unverified” + “Residential Address” to here)

    • Business Address = Default for Business Contacts (Merge “Business” to here)

    • Postal Address = Where the address is a PO Box

    • Internal USYD Address = Staff, etc that uses USyd Addresses

    • SITS Contact Address = the address is coming from SITS with a type of "Contact Address". Basically this is the address preferred by Student to communicate to them.

    • Other Student Address = Student Accommodation

    • Other - Seasonal + Vacation

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2kOEAS/view

    User errorNone - Data Steward Regular Processing

    •  
      Jira Legacy
      serverSystem JIRA
      serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
      keyAVE-187
    •  
      Jira Legacy
      serverSystem JIRA
      serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
      keyTAP-1355
      -

    Mailing Addresses - DQ

    DQ_02_007

    Primary Contract - Address Preference

    Address DQ: Primary Contact where Address Preference is not Account Mailing

    Rules:

    • Household = Auto Defaulted to ‘Account Mailing’.

    • Corporation = Business Mailing.

    • Jira Legacy
      serverSystem JIRA
      serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
      keyAVE-25

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2jQEAS/view

    User error

    • Jira Legacy
      serverSystem JIRA
      serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
      keyAVE-25

    • Manual user error = None - Data Steward Regular Processing

    Mailing Addresses - DQ

    DQ_02_008

    Blank Contact Mailing Address Preference

    Address DQ: Blank Contact Mailing Address Preference (Business Rules: Household = Auto Defaulted to ‘Account Mailing’ / Corporation = Business Mailing)

    Rules:

    • Household = Auto Defaulted to ‘Account Mailing’.

    • Corporation = Business Mailing

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2kEEAS/view

    User error

    •  
      Jira Legacy
      serverSystem JIRA
      serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
      keyAVE-25

    Mailing Addresses - DQ

    DQ_02_009

    Blank Contact Mailing Address Status

    Address DQ: Blank Contact Mailing Address Status

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K2kJEAS/view

    Historic Data Clean-up / User Error

    None - Data Steward Regular Processing

    Mailing Addresses - DQ

    DQ_02_010a

    Unit Addresses for Reformatting

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: Street - Contact Mailing Addresses with 'Unit' or 'U' in the contact mailing street name.

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. For local Australian addresses, we can extract those addresses (from Jarvis) using pattern matching via SQL/ETL tool. We can validate them and further rectify them in bulk.

    4. International addresses (Chinese etc)????

    5. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    6. Also, if the data coming from SITS is corrupted at the source level, we can send them to get that fixed (Sydney Student team) on a monthly basis.

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3hEAG/view

    User error / integrations

    Mailing Addresses - DQ

    DQ_02_010b

    Contact Mailing Address w Corrupt St

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: Street

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. For local Australian addresses, we can validate the addresses against the ETL tool (eg Aperture etc), and re-populate the corrupted street addresses.

    4. International ones ??

    5. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    6. Also, if the data coming from SITS is corrupted at the source level, we can send them to get that fixed (Sydney Student team) on a monthly basis.

    Manpreet Sidhu

    pat.dennis

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3IEAW/view

    User Error / Integrations /Historical data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_012

    Contact Mailing Address w/o City

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: City

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. Ticket raised with Mulesoft developer to fix the script and handle exceptions

    Jira Legacy
    serverSystem JIRA
    serverIde9de0c6d-9ef6-3ada-b4ce-7168c44d7e8a
    keyTAP-110

    4. One time fix is needed for the
    historical data (using ETL tools
    etc)
    5. International ones???
    6. Need to populate the modified
    source (aperture etc),modified
    date, verification flag (post fix).

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3SEAW/view

    SITS Data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_013

    Contact Mailing Address w Corrupted City

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: City

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. For local Australian addresses, we can validate the addresses against the ETL tool (eg Aperture etc), and re-populate the corrupted cities.

    4. International ones ??

    5. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    6. Also, if the data coming from SITS is corrupted at the source level, we can send them to get that fixed (Sydney Student team) on a monthly basis.

    Manpreet Sidhu

    pat.dennis

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3NEAW/view

    User Error/ SITS Data / Historical data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_014

    Contact Mailing Address w Corrupted Stat

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: State - This report looks for International Postals with corrupted Australian states. Note: WA is omitted as WA is state abbreviation for Washington in United States

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. For local Australian addresses, we can validate the addresses against the ETL tool (eg Aperture etc), and re-populate the corrupted states.

    4. International ones ??

    5. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    6. Also, if the data coming from SITS is corrupted at the source level, we can send them to get that fixed (Sydney Student team) on a monthly basis.

    Manpreet Sidhu

    pat.dennis

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9NQEA0/view

    SITS Data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_015

    Contact Mailing Address w/o State

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: State

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. Review the integrations and rule out any error.

    4. One time fix is needed for the historical data (using ETL tools etc)

    5. International addresses without state???

    6. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3cEAG/view

    Historic Data / User Error

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_016

    Contact Mailing Address w/o Post Code

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: Post Code

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. Review the integrations and rule out any error.

    4. One time fix is needed for the historical data (using ETL tools etc)

    5. International addresses missing post codes??

    6. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KP3XEAW/view

    Historical Data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_017

    Corrupted Country

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: Country

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. For local Australian addresses, we can validate the addresses against the ETL tool (eg Aperture etc), and re-populate the corrupted country.

    4. International ones ??

    5. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    6. Also, if the data coming from SITS is corrupted at the source level, we can send them to get that fixed (Sydney Student team) on a monthly basis.

    Manpreet Sidhu

    pat.dennis

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9dYEAS/view

    SITS Data / Historic Data / User Error

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_018

    Contact Mailing Address w/o Country

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: Country

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. Review the integrations and rule out any error.

    4. One time fix is needed for the historical data (using ETL tools etc)

    5. International addresses missing post codes??

    6. Need to populate the modified source (aperture etc),modified date, verification flag (post fix).

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K8VlEAK/view

    Historic data

    DQ Software Procurement, Brad Fernandes (Unlicensed) ,

    Mailing Addresses - DQ

    DQ_02_020

    Student Accommodation to Delete

    https://sydneyuni.atlassian.net/wiki/spaces/PHOEN/pages/2812281033/Jarvis+Data+Dictionary+Business+Rules#Account-Mailing-Address

    Address DQ: At the point that contact type moves from Graduand to Alumni, all Student Accommodation addresses should be inactivated / deleted or updated to their new address from the main page.

    Rules:

    1. AVE-107 Address Management

    2. Address Formatting Business Rules

    3. We need a one time data fix for historic data and going forward we can monitor this data using contact history.

    4. We can see the patterns in the accommodation data via ETL tool and can filter those addresses accordingly.

    Manpreet Sidhu

    pat.dennis

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9G0EAK/view

    SITS Data / Historic Data

    None - Data Steward Regular Processing

    Opportunities - DQ

    DQ_03_001

    Ongoing Opportunities with gift Amount

    Opportunities NOT Closed Won NOT Gift Handover and NOT Verbal Acceptance WITH Gift Amount documented

    Opportunity Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4GaEAK/view

    User Error

    •  Agree Opportunity DQ Issues RACI and Process with GA Team, AlainGasquet ,

    Opportunities - DQ

    DQ_03_002

    Opps at Sol stage w/o Prospect Pool

    Opportunities with NO Prospect Pool at solicitation stage and beyond

    Opportunity Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4GfEAK/view

    User Error

    ditto

    Opportunities - DQ

    DQ_03_003

    Closed Won Opps without Gift

    Closed Won Opps (G/P) with no Gift/Pledge attached

    Opportunity Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4GpEAK/view

    User Error

    ditto

    Opportunities - DQ

    DQ_03_004

    Closed Won Opps w Close date in future

    Closed Won Opps (G/P) with no Close date in future

    Opportunity Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4GuEAK/view

    User Error

    ditto

    Opportunities - DQ

    DQ_03_005

    Ongoing  Opps w Close date in Past

    Ongoing Opps (G/P) with no Close date in Past

    Opportunity Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4GzEAK/view

    User Error

    ditto

    Education - DQ

    DQ_05_001

    Alumni no primary degree

    Alumni with education record but no Primary degree

    1. Verify against the SITS data using student ID.

    2. If student ID is missing, then try to identify one using other data points on contact (eg school email etc) and then verify the data from SITS.

    3. If the data from SITS cannot be verified, then change the contact type to ‘Friend’.

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000JYlREAW/view?queryScope=userFolders

    User Error / Historical data

    Education - DQ

    DQ_05_002

    Alumni: Education with Empty School

    This report contains degree-earning education records without schools to be investigated

    1. Verify the data from SITS and populate the school accordingly.

    2. For unmatched data, see the historical education data in Jarvis and populate the appropriate school.

    Manpreet Sidhu

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K5TpEAK/view?queryScope=userFolders

    User Error / Historical data

    Charts of Accounts - DQ

    DQ_06_001

    Designation Acc w NO Classification

    All Designation accounts with designation = Other"

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4ZrEAK/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team, AlainGasquet ,

    Charts of Accounts - DQ

    DQ_06_002

    Designation Acc w Classification "Other"

    All Designation accounts with designation = Other"

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4ZmEAK/view

    User Error

    ditto

    Charts of Accounts - DQ

    DQ_06_003

    Gift Record Type Vs Designation

    Gift Record Type Vs Designation Type

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000KCpBEAW/view

    User Error

    ditto

    Gift And Pledges - DQ

    DQ_07_001

    Finite Active Pledges - Inconsistent Amn

    List of Active pledges (non-recurring) where Pledge amount is not equal to funds raised

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4NWEA0/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Finite Active Pledges - Inconsistent Amnt Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_002

    Transactions with Blank Acknowledgement

     

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4NREA0/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Transactions with Blank Acknowledgement Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_003

    GIK transaction data integrity check

    This checks that gifts in kind have been entered as either personal or real property

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9LZEA0/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for GIK transaction data integrity check Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_004

    Transactions w/o Designation Account No

     

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4NlEAK/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Transactions w/o Designation Account No Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_005

    Pledges Paid with a Balance

    All Gift / Pledges paid with a remaining balance due

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4NMEA0/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Pledges Paid with a Balance Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_006

    T project code not recorded as Endowed

    Used to check if there are chart of Accounts that have a 'T' prefix project code that do not have an Account Type of 'Endowment'

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K9LjEAK/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team Errors for T project code not recorded as Endowed Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_007

    Planned Gift with Incorrect Record Types

     

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4NgEAK/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Planned Gift with Incorrect Record Types Errors, AlainGasquet ,

    Gift And Pledges - DQ

    DQ_07_008

    Inconsistent Campaign Appeal

    List of Transactions where Campaign Appeal is inconsistent with Gift/Pledges Campaign Appeal. Transaction Creation Date is on of after January 25, 2022.

    GA Team Processes

    Gift Admin Team

    Monthly

    https://sydneyuni-adv.lightning.force.com/lightning/r/Report/00O8v000000K4MJEA0/view

    User Error

    •  Agree GA DQ Issues RACI and Process with GA Team for Inconsistent Campaign Appeal Errors, AlainGasquet ,

    ...