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2023-11-10 AQ Consultation Session 4

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\uD83D\uDDD3 Date

\uD83D\uDC65 Participants

 📹 Recording

https://uni-sydney.zoom.us/rec/share/_cESjVtfo5goKdNflTktWCds3m2OhR3pzx6yIy9xGlIna7ZreVAcn_feoDfd1ftU.UoOx0DCPt3B5t9rY  
Passcode: 8.C*3ZnZ

\uD83E\uDD45 Goals

\uD83D\uDDE3 Discussion topics

Item

Notes

Ticket

1

Consolidated Receipt for a non credit card recurring gift

  • create a new pledge and link it to the RG with method ACH.

  • previous one off gifts will remain valid with their respective receipts

  • exclude it from RG processing - doesn't have a Payment Schedule

  • fix our reports the process RG to exclude ACH

none yet

2

Soft Credit not matching the originating gifts when we do modifications (i.e. wakil foundation)

  • Priscila is going to look into it.

  • we want to align the soft credit with the pledge

BI-420 - Getting issue details... STATUS

TAPSS-903 - Getting issue details... STATUS

3

payment against an account that soft credits another account applying payment to a pledge that has as soft credit pledge to the account making the payment.

  • issue is that the Gift Pledge B balance did not reduce with the soft credit. In the image below, the Balance should have been reduced.

  • advice from Priscila is that we raise this via zendesk

4

Incorrect pledge amount field (i.e. Estate of the late Jennie Eville Mackenzie)

  • planned gift, we set up with one instalment

  • we make changes, voiding and re-entering payments

  • Pledge Amount is 29.4 which should only be 19M

    • Original Amount Pledge is off - not on page layout

5

✅ Action items

  • USYD surface the "Payment Number" on gift/pledge related list view
  • USDY to raise zendesk ticket for #3 issue with the balance due not appearing correct
  • Priscila is not available on as that is thanksgiving day, she is happy to have one on

⤴ Decisions

  • No labels