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Process Diagram
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Prerequisite to generate the Receipt
There must be a Contact that is directly linked to the account (Account is NOT Orphaned) for the receipt record to be created(That is why we were forced to use Sir/Madam dummy contact). However on version 24, that will no longer be the case. There is a new feature where a special indirect contact relationship can be linked to the account and the receipt will be created.
The Contact Role of Signator can be used in a Contact to Account relationship to relate a Contact from a Household Account to a Non-Household Account to allow for receipting of the Non-Household Account.Gift Date is not in the future
Transaction has not already been receipted
Transaction’s Do Not Receipt is not ticked
Direct Linked contact scenarios
The following scenarios are for which receipt cannot be created because there was no directly linked contact when Gift was created (except for household, which presumably always created with direct linked contact).
Test Scenario | Contact is selected on the receipt | Transaction Signator |
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Organization Account no direct linked contacts Gift created directly link a contact (do not mark as primary) | ||
Organization Account no direct linked contacts Gift created directly link 2 contacts (do not mark as primay) | ||
Organization Account no direct linked contacts Gift created directly link 2 contacts (mark one a primary) | primary contact | |
Organization Account no direct linked contacts Gift created directly link a contact (do not mark as primary) manually add a different contact to transaction signatore | signator |
manually added |
Household Account (assume always created with direct contact) no primary contact selected on account Gift Created | signator | forced to select in batch creation |
Household Account (assume always created with direct contact) multiple contacts set as primary and secondary Gift Created - signator is secondary contact | signator (secondary) | forced to select in batch creation |
AQ Receipting Utility - Generating Receipt Records
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Criteria for the Transaction to be pulled in for receipting:
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Transaction.Receipt Number field has to be null in order for the transaction to be looked at (links the transaction to the receipt, if this field is populated, the utility assumes a receipt has already been generated)
Data Relevant for receipting
On transaction type has to be Grant Payment or Payment
Method can't be soft credit, transfer or service
If using the start and end dates, note that it is based on the UTC time of creation date of the transaction, not the transaction date.
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when you have loaded the utility, and something has changed (i.e. new transactions created or update happened to transactions), any changes would not reflect in the utility unless you refresh the utility page. That means, the find transaction to receipt button may not pickup newly created transactions so make sure you refreshed the page. |
Info |
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Information coming form AQ developer : #receipts to void
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Receipt Records are generated from AQ Receipting Utility, here’s an excerpt from AQ zendesk: Receipting Lightning Web ComponentTo access the Receipting Lightning Web Component, go to the App Launcher and select Receipting (you may need to create at tab - please see Configuration - Receipting Receipts can be generated for a date range, by batch or individually by gift number. Annual Receipts and Receipts Needing Approval are excluded by default, but can be added to the group to be receipted by checking the boxes.
Once receipt rows have been created and receipts generated, you can view the receipt information on the Account. Information on the receipt is on the gift record and the check boxes can be updated if needed after gift entry. The receipt count cannot be updated manually. It will increment based on the number of times the receipt is issued or voided. The electronic file will be attached to the Receipt row when issued.
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Apsona MSR - Data Derivation for receipting General Template/Mapping
Some logic were built into the Merge doc template itself. Please see below where the values are being picked from (merge field from document template are mapped to Apsona MSR field). This is technical field mapping.
Merge Document (Doc template) | Jarvis (Apsona) - Field Mapping | ||||||
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Date | «ReceiptDate» |
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Heading | «IF CareOf»«AccountName» «ELSE IF AccrecordType !="Household"» «AccountName»«ENDIF» «IF CareOf»Care Of: «CareOf» «ELSE IF Deceased»Sir/Madam «ELSE IF LegalCreditCheckLess100Greater0» «IF PSalutation»«PSalutation»«ENDIF» «PFirstName» «PLastName»«IF PSuffix»«PSuffix»«ENDIF» and «IFSSalutation»«SSalutation»«ENDIF» «SFirstName» «SLastName»«IF SSuffix» «SSuffix»«ENDIF» «ELSE IF LegalCreditCheck100» «IF LegalCreditSalutation»«LegalCreditSalutation»«ENDIF» «LegalCreditFirstName» «LegalCreditLastName» «IF LegalCreditSuffix» «LegalCreditSuffix»«ENDIF»«ENDIF» «IF MailingLine1»«MailingLine1»«ENDIF» «IF MailingLine2»«MailingLine2»«ENDIF» «IF MailingLine3»«MailingLine3»«ENDIF» «IF City»«City»«ENDIF» «State» «PostCode» «Country» |
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Salutation | «SalutationJava» |
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Body | Thank you on behalf of the University of Sydney for your donation of «GiftAmount» to support «IF DFN2»«DFN1»«ELSE IF DFN1»«DFN1».«ENDIF»«IF DFN3», «DFN2»«ELSE IF DFN2» and «DFN2».«ENDIF»«IF DFN4», «DFN3»«ELSE IF DFN3», and «DFN3».«ENDIF» «IF DFN5», «DFN4»«ELSE IF DFN4», and «DFN4».«ENDIF»«IF DFN5», and «DFN5».«ENDIF»Please find below your official University tax receipt. «IF SpecialWording»«SpecialWording»«ELSE»The University of Sydney is a vibrant teaching and research institution dedicated to solving real world problems. Your gift will help us to ignite the potential of our brightest minds. For generations we have recognised the power of education to lead change. With your help, we will continue this tradition of creating a community where individuals and their ideas can flourish.«ENDIF» |
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Date | «IF Pledge»«LastPaymentDate»«ELSE»«GiftDate»«ENDIF» |
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Received from | «IF USYD_OriginalReceiptName__c»«USYD_OriginalReceiptName__c»«ELSE IF GiftRecognitionCredit»«GiftRecognitionCredit»«ENDIF» |
AQB__GiftId__c.GRC_roll_up__c is updated by Flow: USYD Update Credited Contacts and GRC Rollup (subflow) - V1 Trigger: Gift After Save - V2 Gift Pledge Update - V6 | |||||
Amount | «GiftAmount» |
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Receipt | «ReceiptNum» |
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«COADesignation» |
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Email Recipient | Receipt.Receipt Email | AQB__Receipt__c.AQC_Receipt_Email__c which is a formula: If the Contact email is blank or the Account is not a household, this will display the Account email, otherwise it will display the Contact email. IF(ISBLANK(AQB__ContactId__r.Email),AQB__AccountId__r.AQB__Email__c, AQB__ContactId__r.Email) |
List of Apsona MSR for Generating Receipt Document
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Apsona items in UAT is not currently synced with Production. remove this warning once they are both synced. |
The following are the reports used in generating Receipt Documents
Apsona Multi Step Report | Merge Action | Template Field Map | Document Template | Email Template | Salutation Calculation field | Change History / Comments | |||||||||||||||||
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Receipt - Email a2P4a0000000tddEAA | Generate Email and Attach to Record a2P4a0000000tfUEAQ |
| 0158v0000009nGVAAY USYD_New Standard Receipt Template - Aug 26th _ 2022.docx
If Receipt.Acknowledgement type Research Grant or Non Research Grant
| Yes |
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Receipt - Non Email | Generate Document and Attach to Record a2P8v000000008tEAA | N/A | Yes | ||||||||||||
Reprint Receipt | Reprint Receipts a2P4a0000000vlaEAA |
| USYD_New Standard Receipt Template_Reprint - Edited - BP.docx
| N/A | No | ||||||||||
Consolidated Receipts - Email | Email Consolidated Receipts a2P8v0000001UCeEAM |
| USYD_Consolidated Receipt Template_Updated.docx
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| Yes |
parametrization of fields | |||
Email Consolidated Receipts - No email for review only a2P8v0000003bEMEAY | N/A | ||||
Non Email Consolidated Receipts | No Email Consolidated Receipts a2P8v000000005VEAQ | N/A | No | ||
Reprint |
Consolidated Receipts | Consolidated Receipts - Reprint |
a2P8v000000006dEAA |
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| N/A | No |
Reprint Consolidated Receipts
Consolidated Receipts - Reprint
Dues | Print Dues a2P4a00000017TiEAI |
| USYD_Standard MembershipTemplate2.docx
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Receipt records without Sent Receipts | N/A | ||||||||||||||
Receipt - Grant - Non Email | Generate Grant Acknowledgement
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Grant - Acknowledgement - Feb 2023 (3).docx
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No
Dues
Receipt records without Sent Receipts
References:
Yes |
Receipt Related Jira Tickets
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References:
Link | |
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AQ Receipting Utility | https://affinaquest.zendesk.com/hc/en-us/articles/360050694211-Receipting |
Zoom Recording - Apsona Receipt walkthrough with Trevor - 15.10.20 | Zoom Recording - Apsona Receipt walkthrough with Trevor - 15.10.20.mp4 |
Change History
Change History |
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