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Persona + Need + Purpose

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Ability to track changes to batch for review

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Table of Contents

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Implementation:

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Components Added/Modified:

Label

API Name

Type

Type - Description

sObject

New/Update

Description/Change

Batch Item Pledge Payment changes Notify Gift Implementation

Batch_Item_Pledge_Payment_changes_Notify_Gift_Implementation

PB

process builder

Batch Item

Deactivated

translated to subflow(auto-launched flow), USYD_NotifyGiftImplementationGroup

Tax Amount Update from Total Amount Field

Tax_Amount_Update_from_Total_Amount_Field

PB

process builder

Batch Item

Deactivated

logic is now part of before save flow: USYD_BatchItemBeforeSave

Pledge Reminder Owner Auto-populate

Pledge_Reminder_Owner_Auto_populate

PB

process builder

Batch Item

Deactivated

translated to subflow(auto-launched flow), USYD_PopulatePledgeReminderOwner; logic about setting the Text Area Description is now part of before save flow: USYD_BatchItemBeforeSave

Usyd Update the Gift/Pledge number at Batch item task level when batch closed

Usyd_Update_the_Gift_Pledge_number_at_Batch_item_task_level_when_batch_closed

Flow

record-triggered flow

Batch Item

Deactivated

translated to subflow(auto-launched flow), USYD_UpdateBatchItemTasks

Batch On Update After Save

Batch_On_Update_After_Save

Flow

record-triggered flow

Batch

Deactivated

Translated to a subflow: Batch Update Related Gift Implementation, and referenced it in Batch After Save

Populate Pledge Reminder Owner

USYD_PopulatePledgeReminderOwner_subflow

Flow

auto-launched flow

Batch Item

New

translated from process builder; subflow of USYD_BatchItemAfterSave

Notify Gift Implementation Group

USYD_NotifyGiftImplementationGroup_subflow

Flow

auto-launched flow

Batch Item

New

translated from process builder; scheduled; subflow of USYD_BatchItemAfterSave

Update Batch Item Tasks

USYD_UpdateBatchItemTasks_subflow

Flow

auto-launched flow

Batch Item

New

translated from record-triggered flow; subflow of USYD_BatchItemAfterSave

Update Related Gift Implementation

USYD_UpdateRelatedGiftImplementation_subflow

Flow

auto-launched flow

Batch Item

New

subflow of USYD_BatchItemAfterSave

Batch Update Related Gift Implementation

USYD_BatchUpdateRelatedGiftImplementation_subflow

Flow

auto-launched flow

Batch

New

sublflow of USYD_BatchAfterSave

Batch Item After Save

USYD_BatchItemAfterSave

Flow

record-triggered flow

Batch Item

New

after save, parent flow, Main triggering after-save flow for Batch Item object.

Batch Item Before Save

USYD_BatchItemBeforeSave

Flow

record-triggered flow

Batch Item

New

before save; Caters fast-field updates for batch item object.

Batch After Save

USYD_BatchAfterSave

Flow

record-triggered flow

Batch

New

after save, parent flow, Main triggering after-save flow for Batch object

USYD Create Application Log (subflow)

  1. Create a new flow Batch Item After Save.

    • record-triggered, when a record is created or updated; After Save.

    • Triggering object: Batch Item.

    • Create fault paths to document errors.

      • flow chart:

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Batch Item After Save

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A. Translate the following processes (process builders) to flows as subflows and reference them in Batch Item After Save:

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USYD_Create_Application_Log_subflow

Flow

auto-launched flow

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New

Reusable flow that creates an application log record when fault paths are traversed

CUSTOM_NOTIFICATION_TYPE_ID_SYDNEY_STANDARD_NOTIFICATION

CUSTOM_NOTIFICATION_TYPE_ID_SYDNEY_STANDARD_NOTIFICATION

Custom Label

Labels

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New

Custom Notification Type Id: Sydney Standard Notification

Implementation:

  1. Create a new flow Batch Item After Save.

    • record-triggered, when a record is created or updated; After Save.

    • Triggering object: Batch Item.

    • Create fault paths to document errors.

      • flow chart:

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Batch Item After Save

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A. Translate the following processes (process builders) to flows as subflows and reference them in Batch Item After Save:

a. Batch Item Pledge Payment changes Notify Gift Implementation 

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  • Set a Scheduled Path: gets triggered 1 hour after creation of batch item.

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Notify Gift Implementation Group

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(PB converted to Flow)

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Expand
titleDetails : Notify Gift Implementation Group
  • Set Entry Conditions. This restricts the subflow to only process batch item records with a record type of pledge write off.

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  • Image Added

    Get the Group object with a Developer Name of Gift Implementation

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  • Image Added

    Set the Recipient List by assigning the previously captured group ID to a collection variable.

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Image Added

  • Create a Notification by filling out the Standard Notification Template. Use Text variables to prep its title and body, etc.

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Image Added

b. Tax Amount Update from Total Amount Field 

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i. new name: Populate Pledge Reminder Owner.

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Populate Pledge Reminder Owner (PB converted to Flow)

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  • Set Entry condition. This restricts the subflow to process only those batch item records with a pledge reminder owner field populated.

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  • Set values for Tasks and updateTasksCounter variables, which then get passed to the parent flow for field updates.

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Update Related Gift Implementation (New Flow)

C. Create a new subflow Update Related Gift Implementation and have this referenced in Batch Item After Save.

a. Users may sometime add/update a Link to Opportunity in Batch Item at a later time on occasions that they realize that they missed adding a Link to Opportunity/entered an incorrect Link to Opportunity. This flow will cater to this type of scenario.

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  • Set Entry Condition. This restricts the subflow to only process batch item records with their Link to Opportunity updated. If Link to Opportunity is updated from blank to something, the Update GIN of Current Opportunity outcome gets satisfied. Else, e.g. Link to Opportunity is updated from one opportunity to another, the Update GIN of Current and Prior Opportunity outcome gets satisfied.

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  • . Both outcomes only process open batches.

Is Link to Opportunity Updated?

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Image Added

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Outcome: Update Gift Implementation of Current Opportunity

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  • Fetch all child GINs Gift Implementations of Link to Opportunity.

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  • Check if any child GINs Gift Implementations are fetched.

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  • Loop through all the fetched child GINs Gift Implementations of Link to Opportunity.

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  • Set the GIN Stage on all fetched child GINs Gift Implementations of Prior Link to Opportunity accordingly. Set GIN Stage to “3. GA-Entry” when Batch Review Status Not “Ready for Review”; Set to “4. GA-Approval” when Batch Review Status is Ready for Review. Update a toggle field in GIN object to signify that its the flow that will make the makethe field update.

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  • Set GINs giftImplementations and udpateGINCounter variablesupdateGiftImplementationCountervariables, which will then get passed to parent flow for field updates.

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Update

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Gift Implementation of Current and Prior Opportunity outcome

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  • Fetch the latest batch item record associated to Prior Link to Opportunity.

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  • Fetch child GINs Gift Implementations of Prior Link to Opportunity.

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  • Check if any child GINs are fetched.

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  • Loop through all fetched child GINs of Prior Link to Opportunity.

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  • Set the GIN Stage on all fetched child GINs Gift Implementations of Prior Link to Opportunity accordingly. Set GIN Stage to “3. GA-Entry” when Batch Review Status Not “Ready for Review”; Set to “4. GA-Approval” when Batch Review Status is Ready for Review. Update a toggle field in GIN object to signify that its the flow that will make the field update.

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  • Set the GINs and udpateGINCounter variables, which will then get passed to the parent flow for field updates.

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  • Flow to continue with the same process of the Update GIN Gift Implementation of Current Opportunity outcome.

2. Optimize and translate flow Batch_On_Update_After_Save to a subflow Batch Update Related Gift Implementation and reference it in Batch After Save.

Batch After Save

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Batch Update Related Gift Implementation

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  • Set Entry Condition. This restricts the subflow to only process batch records when its Review Status is updated to another status.

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  • Fetch child batch items of the triggering batch record.

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  • Loop through all the child batch items of the batch record.

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  • Set values for linkToOpportunityIds. This variable stores fetched Link to Opportunities for each of the child batch items.

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  • Fetch the child GINs of captured Link to Opportunities.

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  • Check if any child GINs are fetched.

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  • Loop through all the fetched child GINs.

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  • Set the GIN Stage of child GINs accordingly. Set GIN Stage to “3. GA-Entry” when Batch Review Status Not “Ready for Review”; Set to “4. GA-Approval” when Batch Review Status is Ready for Review. Update a toggle field in GIN object to signify that its the flow that will make the field update.

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  • Set values for GINs and udpateGINCounter variables, which will then get passed to the parent flow for field updates.

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Create a new flow Batch Item Before Save to cater fast field updates on the batch item level.

Batch Item Before Save (New Flow - PB absorbed)

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  • Set a decision on when to update the tax amount in the triggering batch item record. Only update tax amount when Dues is set to True.

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  • Set Tax Amount by using the formula taxAmountCalculation: Total Amount/11.

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  • Set a decision on when to update the Text Area Description in batch item. Only do the update when Transaction 1 Description is not null or when it is changed to something different.

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  • Set the value for Text Area Description in batch item by copying what’s in the Transaction 1 Description.

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3. Optimize and translate flow Batch_On_Update_After_Save to a subflow Batch Update Related Gift Implementation and reference it in Batch After Save.

Batch After Save

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Batch Update Related Gift Implementation (New Flow)

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  • Set Entry Condition. This restricts the subflow to only process batch records when its Review Status is updated to another status, and when the batch itself is still open.

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  • Fetch child batch items of the triggering batch record.

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  • Loop through all the child batch items of the batch record.

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  • Set values for linkToOpportunityIds. This variable stores fetched Link to Opportunities for each of the child batch items.

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  • Fetch the child Gift Implementations of captured Link to Opportunities.

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  • Check if any child Gift Implementations are fetched.

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  • Loop through all the fetched child GINs.

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  • Set the GIN Stage of child GINs accordingly. Set GIN Stage to “3. GA-Entry” when Batch Review Status Not “Ready for Review”; Set to “4. GA-Approval” when Batch Review Status is Ready for Review. Update a toggle field in GIN object to signify that its the flow that will make the field update.

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  • Set values for giftImplementations and updateGiftImplementationCounter variables, which will then get passed to the parent flow for field updates.

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Unit Testing Steps

Batch Item After Save | Populate Pledge Reminder Owner

  1. Associate a gift/pledge to a batch item.

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2. Below is a sample gift/pledge. Notice that pledge reminder owner in this record is initially set to blank.

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3. Update the batch item record’s Pledge Reminder Owner. Add a Pledge Reminder Owner, then hit save.

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4. Notice that after saving the batch item record, the Pledge Reminder Owner of the associated gift/pledge gets automatically updated. The Pledge Reminder Owner value of batch item is passed over to the associated gift/pledge’s Pledge Reminder Owner.

Image Added

Batch Item After Save | Update Batch Item Tasks

  1. Create a task(s) in a batch item. Select Bequest Intention or Bequest Confirmation as the subject.

    Image AddedImage Added

    2. Update the batch item’s Campaign Appeal or Signator or Gift/Pledge Number. Whenever any of these three fields is updated. The subflow gets triggered.

Below is a sample batch item with its Campaign being updated from “Test Campaign” to “Campaign 1.”

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Image Added

3. After the batch item is updated, notice that its related task(s) gets updated as well. Check the task’s Campaign/Gift/Pledge/Name to verify.

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Batch Item After Save | Update Related Gift Implementation

  1. Prepare a batch with no set Review Status.

  2. Create a batch item with no Link to Opportunity.

  3. Update the Link to Opportunity of the child batch item(s). Use an Opportunity that has related Gift Implementation records (e.g. Opportunity A).

  4. Once the batch item(s) is saved, notice that the related Gift Implementation Stage of the Link to Opportunity is updated to: 3. GA-Entry.

  5. Now, go back to the batch and update the review status from NULL to Ready for Review.

  6. Then, update the child batch item(s)’s Link to Opportunity to a different Opportunity (e.g. Opportunity B).

  7. Once the batch item(s) is saved, notice that the related Gift Implementation Stage of the Link to Opportunity (Opportunity B) is updated to: 4. GA-Approval. Also, notice that the related Gift Implementation Stage of the Prior Link to Opportunity (Opportunity A) may be updated to 3. GA-Entry or 4. GA-Approval depending on the batch review status of the latest batch item of the Prior Link to Opportunity (Opportunity A).

Note: Stage of related Gift Implementation is being set to 3. GA-Entry when Batch Review Status is Null or Not Ready for Review; 4. GA-Approval when Batch Review Status is Ready for Review.

Other Scenarios:

Batch Review Status

Batch Item Link to Opportunity

Batch Item Prior Link to Opportunity

Expected Gift Implementation Stage of Link to Opportunity

Expected Gift Implementation Stage of Prior Link to Opportunity

NULL

Opportunity A

NULL

3. GA-Entry

N/A

NOT Ready for Review

Opportunity A

NULL

3. GA-Entry

N/A

Ready for Review

Opportunity B

Opportunity A

4. GA-Approval

  • 4. GA-Approval if latest batch item of Opportunity A is in a batch with review status of “Ready for Review.”

  • 3. GA-Entry if review status of the batch of Opportunity A’s batch item is not “Ready for Review.”

NOT Ready for Review

Opportunity B

Opportunity A

3. GA-Entry

  • 4. GA-Approval if latest batch item of Opportunity A is in a batch with review status of “Ready for Review.”

  • 3. GA-Entry if review status of the batch of Opportunity A’s batch item is not “Ready for Review.”

Batch Item After Save | Notify Gift Implementation Group

  1. Make sure that tester is a member of the Gift Implementation group.

  2. Create a batch item with a record type of Pledge Write Off, and a write off notation of any of the following:

    1. Pledge dates changed

    2. Pledge dates and amounts changed

    3. Pledge Instalment amount changed

    4. Total Pledge amount increased

    5. Total Pledge amount decreased

  3. Make sure that the batch item has the following:

    1. Link to Pledge

      1. Credited Opportunity is populated

    2. Transaction 1 Designation

    3. Account

  4. Once the batch item is saved, wait for an hour. (You may also adjust the offset number/option in the Batch Item After Save flow’s schedule path to a lower wait time for testing so that you would not have to wait too long, just set it back to its original configuration after your testing).

  5. Once the wait time is finished, expect for a notification like so,

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Batch Item Before Save

  1. Create a batch item and check the following:

    1. Set Dues to TRUE.

    2. Enter an amount in the Total Amount field.

    3. Enter a text in Transaction 1 Description.

  2. Once the batch item record is saved, notice the following:

    1. The Tax Amount is now calculated.

    2. Values from Transaction 1 Description are copied over to the Text Area Description.

Batch After Save | Batch Update Related Gift Implementation

  1. Create a batch with a child batch item(s). Make sure that the child batch item(s) has a Link to Opportunity (e.g. Opportunity A), and that the Opportunity has a Gift Implementation.

  2. Update the batch review status from NULL to Ready for Review.

  3. Once the batch is saved, notice that the related Gift Implementation Stage of the Link to Opportunity (Opportunity A) of the child batch item(s) of the triggering batch is updated to 4. GA-Approval.

Note: Stage of related Gift Implementation is being set to 3. GA-Entry when Batch Review Status is Null or Not Ready for Review; 4. GA-Approval when Batch Review Status is Ready for Review.

Other Scenarios:

Batch Review Status

Batch Item Link to Opportunity

Expected Gift Implementation Stage of Link to Opportunity

NULL

Opportunity A

3. GA-Entry

NOT Ready for Review

Opportunity A

3. GA-Entry

Ready for Review

Opportunity A

4. GA-Approval