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If you need a UniKey, call the University Service Desk Services team on +61 2 9351 2000 and select 2 for ICT.

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then click "Open". Click "Yes" if a security alert dialog box appears. Type your UniKey password into the dialog that openspassword when prompted for a password. If successful, you will have successfully logged into an Artemis login node via SSH.

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If you aren't receiving emails from the Artemis users mailing list, it may be sent to your spam folder, or there may have been an issue subscribing you to the mailing list. If you believe you aren't receiving emails from the mailing list, submit a High Performance Computing request via the ICT Service Services Portal portal. Select Submit a Request → Request Something Else → Select Technology → Research Services → HPC - High Performance Computing request after signing in and ask to be subscribed.

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Information about the Artemis service is also posted on the Artemis HPC users Yammer group. You need a  @sydney.edu.au email address to follow this Yammer group. Anyone with a @sydney.edu.au email address is welcome to follow and post to this group about anything of general interest to the Artemis HPC community. If you have specific support request, we recommend submitting an High Performance Computing request via the ICT Service Services Portal portal instead. Select Submit a Request → Request Something Else → Select Technology → Research Services → HPC - High Performance Computing request after signing in.

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For Artemis HPC assistance, submit a High Performance Computing request via the ICT Service Services Portal portal. Select Submit a Request → Request Something Else → Technology → Research Services → HPC - High Performance Computing request after signing in. Your ticket will be directly assigned to a team of HPC experts.