20180612 - How much notice do I need before cancelling a sort.

We prefer the most notice possible when cancelling a sort. We will only charge a sort if we have started to setup the instrument (this typically means a cancellation with 24 hours notice will not get charged and a cancellation in the morning of the sort day, if we get the email in time will result in no charge). We also don't charge if we have setup the sorter but can use it for another sort. We will charge for a cancelled sort if the notice was late and the instrument is not otherwise used. 

20180612 - LSRII UV laser 

The UV laser has recently been exhibiting a declining UV laser power output. This occurs over time as the laser is now >4 years old. Currently it is (and we) still recommend the current use of the UV laser on the LSRII, however we have scheduled for an inspection for the 13th June 2018 that may result in a UV laser change. If this occurs we will update users and provide our recommended procedure for users currently utilising application settings. Updates will be posted here.

20180612 - Can I access the 'Public' & 'Scientific Platforms' drive on the MAC analysis computer in C.

...

2.34

Yes. We have mapped the network drives now using a service account 'svc-public'.

...