Example Stories
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Jira Legacy
Agenda:
| 1 | Five Dysfunctions of a team | https://learning.oreilly.com/library/view/overcoming-the-five/9780787976378/ |
| 2 | Empathy Triangle (Love/Power/Truth) |
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Triage process
Tracking of ‘stops and starts on projects’ i.e timesheets impact to efficiency and dollar value
Who is are contact point if something has changed and how will communicate changes e.g. Tina personal folders in Jarvis (the ones that Pat set up when you start)
Etiquette around escalations (The ticket owner should be aware - transparency and visibility)
When there is agreement on work e.g q4 need to receive a ‘report’ that shows division of work. Whether this is extracted from Jira or elsewhere I need to show the business where the tickets are coming from. e.g opps definition but which tickets went through that quarter under what classification. Not broad specific. Did the CS have the most tickets for example.
Example Stories
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