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| 1 | Five Dysfunctions of a team | https://learning.oreilly.com/library/view/overcoming-the-five/9780787976378/ |
| 2 | Empathy Triangle (Love/Power/Truth) |
Items
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Meeting Participants and cadence
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Values and Culture
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Examples Of Complexity
301 | The number of active flows | |
20 | The number of flows on the contact object | |
36 | The number of validation rules on the Opportunity Object | |
232 | The number of Permission Sets | |
349 | Number of Issues in the Backlog | |
2 | Number of API’s from SITS | |
Sharing Rules for EE | ||
Profiles and Roles | ||
Overarching Principles
Stabilise: The platform to reduce technical debt
Simplify and Standardise: The Processes and Technology
Scale: Build capability to enable growth and value
Principles of Design Simplicity
Adopt over Adapt - Structure business processes around “out of the box” functionality (bend the process to the system not the other way around)
Clicks over Code - Exhaust declarative configuration options before attempting programmatic customisation
Reuse and Simplify - Think of the system as a whole and understand where repeated functionality can be avoided
Optimise data - Establish the right database structure and relationships using standard objects before custom
Integrate efficiently - Transform and orchestrate in the integration layer
Code well - Design with efficiency, minimisation and reuse in mind; robustly test and deploy. Ensure good practices such as abstraction and avoidance of tight-coupling components.
Don’t over-engineer -Don’t ask the platform to perform beyond its capabilities by building complex processes using tools and features not designed for it.
Overarching Principles
Stabilise: The platform to reduce technical debt
Simplify and Standardise: The Processes and Technology
Scale: Build capability to enable growth and value
Items
Meeting Participants and cadence
Values and Culture
Examples
Example of a record with the same phone number in seven different fields
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