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5. Batch Record was closed successfully
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CONCLUSION AND RECOMMENDATION
The CPU time limit is a known error from Affinaquest as they don't have a configuration to adjust the Batch Size. This is still encountered during the test in RommelTest sandbox (Affinaquest version 24)
Users can still use the existing process, whenever they encounter the issue during closing of batch, we have 2 work around:
MS team will run the code via dev console to close the problematic Batch Record using the specific ID of the Batch record;
MS is doing proof of concept for a custom Close Batch button that will enforce the system to just use Batch size. However this will require effort in simulating and replicating the behavior of the AQ Close Batch button as the design is not visible to developers