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Australian Address and Phone formatting for Advance
1. Introduction Introduction
Currently OCR’s used by Australia Post read the placename, State, postcode and other keywords from machine-addressed letters, and only the postcode from hand-addressed letters that has the postcode printed in the Postcode Squares. So until now Australia Post has essentially concentrated on encouraging the correct formatting of the last line of the address.
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E.164 defines a general format for international telephone numbers. Plan-conforming numbers are limited to a maximum of 15 digits.[1] The presentation of numbers is usually prefixed with the character + (plus sign), indicating that the number includes the international country calling code(country code), and must typically be prefixed when dialing with the appropriate international call prefix, which is a trunk code to reach an international circuit from within the country of call origination. (Wiki) https://en.wikipedia.org/wiki/E.164 viewed 7 October 2015.
2. Consequences Consequences of incorrectly updated addresses
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Returned mail, which in turn increases cost to the University of Sydney and increased workload
Delays in donors receiving tax receipts
Donors and alumni not receiving SAM and other University of Sydney communications
Poor customer experience
Possible lost alumni
3. Advance data entry standards
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The below formatting is how addresses and telephones are currently being added to Advance by the Advancement Services Team to ensure that the data brought into Advance is more uniform. These are not exhaustive however Auspost may not guarantee the successful delivery of mail with variations the standard.
3.1. Telephone numbers
Australian
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Int’l Landlines should have the format +65 XXXXXXXX…
Int’l Mobiles should have the format +65 XXXXXXXX…
Two important things to note: First of all, in the international E.164 notation a leading ‘0’ is removed. The UK mobile phone number ‘07911 123456’ in international format is ‘+44 7911 123456’, so without the first zero. Secondly in the E.164 notation all spaces, dashes [‘-‘] and parentheses [ ‘(‘ and ‘)’] are removed, besides the leading ‘+’ all characters should be numeric.
A telephone number can have a maximum of 15 digits
3.2. Addresses Addresses
Australian
An extensive list of address abbreviations in accordance with Australian Standards can be found on the following website:
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