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Campaign Record Type | Type | flow label | Sent | Responded | Opened | Clicked | Bounced | Unsubscibed | Sent with no response | Donated | RTS | Declined | Cancelled | Registered | Participated | Excluded | Included | NPS 1 to 10 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Appeal | Email | Appeal |
|
| 🟢 | x🟢x | 🟢 | x🟢 | 🔵 | 🟡 |
|
|
|
|
|
|
|
|
Appeal | Direct mail | Appeal_DM |
|
|
|
|
|
| 🔵 | 🟡 | x🟢 |
|
|
|
|
|
|
|
Event Invitation | not Direct mail | Event_Invitation |
|
| x🟢x | 🟢 | x🟢x | 🟢 | 🔵 |
|
| x🟢x | 🟢 | 🟡 |
|
|
|
|
Event Invitation | Direct mail | Event_invitation_DM |
|
|
|
|
| x🟢 | 🔵 |
| x🟢x | 🟢 | x🟢 | 🟡 |
|
|
|
|
Post-event Evaluation | Post_event_Evaluation |
|
| x🟢x | 🟢 | x🟢x | 🟢 | 🔵 |
|
|
|
|
|
|
|
| 🟡 |
Survey | Email or Multi-Channel | Survey_Email_Multi |
|
| x🟢x | 🟢 | x🟢x | 🟢 | 🔵 |
|
|
|
|
| 🟡 |
|
|
|
Survey | Direct mail | Survey_DM |
|
|
|
|
| x🟢 | 🔵 |
| x🟢 |
|
|
| 🟡 |
|
|
|
Form Campaign | Form_Campaign |
|
| x🟢x | 🟢 | x🟢x | 🟢 | 🔵 |
|
|
|
|
| 🟡 |
|
|
|
Institutional Communication | not Direct mail | Intst_Comms |
|
| x🟢 | 🟡 | x🟢x | 🟢 | 🔵 |
|
|
|
|
|
|
|
|
|
Institutional Communication | Direct mail | Inst_comms_DM |
|
|
|
|
|
| 🔵🟡 |
| x🟢 |
|
|
|
|
|
|
|
Appeal | not Direct mail and not Email | Appeal_Others |
| x🟢 |
|
|
|
|
| 🔵🟡 |
|
|
|
|
|
|
|
|
Peer to Peer Fundraising or Memorial Giving |
| x🟢 |
|
|
|
|
| 🔵🟡 |
|
|
|
|
|
|
|
| |
Internal List | Internal_list |
|
|
|
|
|
|
|
|
|
|
|
| 🟡 | x🟢 | 🔵 |
|
All others |
| 🔵 | 🟡 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
...
🟡 Has Responded = True
🔵 added default
* default
| Info |
|---|
If campaign record type is contact campaign appeal or an account campaign appeal, the first time an account/contact gives to the campaign, it will create a campaign member record zendesk ticket # 4549 has been raised to inquire about a documentation regarding this but they have respondeded that “There isn't any documentation on this specific scenario, it's just in the code.” |
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