Content Comparison

❓ Problem statement

Phone preference and Email preference do not point to a valid phone number and email address respectively

💡 Research insights

There are validation rules from AQ that will help users populate the corresponding Phone preference.

📊 Solution hypothesis

• These validation rules will prevent updating the preference field where it does not point to a populated number or email.

• Make the Phone and Email fields read only and which is then fed by depending on the Phone / Email preference selected.