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V&S#

Activity

Area

EPIC

Requirement

Jira

FEA01

Draft

SITS

As ASR user, we need to understand why certain data are being overwritten by SITS integration so that we can avoid scenarios where a newer data is being reverted back to an older data

FEA02

Draft

Process

As ASR user, we need a standard procedure documentation for the following:

  • Understanding of where data is coming from and the validity of data before it is being overwritten manually or by integration

  • Clear definition of conditions of Matching records so that everyone is aligned on how to Match records.

  • Understanding of information requirement from GA team to avoid delays in processing

  • Understand and document the definition of friend so that we know if they are contactable or not

  • Validate if unsubscribe from Swift are brought back into Jarvis

FEA03

Draft

iModule

FEA04

Draft

AQ

  • As general user, we need understanding/clarity on the use of Account Type on account and why it is a required field but not in the account create screen

  • As general user, we need to understand the functionality behind Primary and Secondary contacts so that we can build some workflows on it

  • As community giving user, we need just to focus on legal credit as opposed to high end donors

FEA05FEA04

Draft

Data cleanliness

  • As general user, we need to clean up data specially for corporations migrated from advance where a dummy contact is attached but no primary contact is recorded so that the whole process does not fail specially on receipting

  • As general user, we want to clean up and review data imported into Jarvis from Sensis and do the necessary so that they stay up to date.

  • As general user, we need to clean data so that there no relationship that don’t make sense such as a solicitor in a household account

FEA06FEA05

Draft

Jarvis

  • As general user, we need to see soft credits on contacts instead of account so that we can directly associate them when looking at the contact record.

  • As general user, we need efficiencies to be introduced on how to manage exclusion campaigns as they are quite challenging especially to newer staff member who are not familiar with the growing number of exclusion campaigns

  • As general user, we need to understand what each of the contact types are for and clean up the list sot that they are not ambiguous to users

  • As general user, we need more robust reports that take into consideration activities based on faculty and giving for instance so that we can better target our constituents

FEA07FEA06

Draft

Disconnected data

  • As ASR user, we need to understand how we can ingest data coming from faculties so that we can stay upto date

  • As ASR user, we need a way to manage updating RTS which is currently manual and tedious

FEA08FEA07

Draft

OGC

  • As ASR user, we need to laisse with OGC and establish Privacy statements so that we may reabsorb information from relevant sources.